Business Partner B1 Unit 7.1 Vocabulary | Baamboozle - Baamboozle

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What other adjectives describe how someone might feel while waiting for a delayed flight?

frustrated, impatient, worried

What makes you feel anxious when flying? Why?

What's the opposite adjective of "satisfied"?

dissatisfied

Why might passengers be anxious _____ long queues?

about

How would you make the noun form of "apologise"?

apology

What's the verb form of "anxiety"?

There isn't a direct verb form - we use "feel anxious"

If someone is "upset," what noun form could we use to describe their emotional state?

upset [same form]

Have you ever complained about poor service? What was the situation?

What adjective could describe someone who helps others frequently?

helpful

When might someone feel "confident" versus "confidential"?

self-assured vs. secret

When was the last time you apologized for something? What did you say?

How should an airline apologize _____ passengers _____ a delay?

to / for

What's the difference between "apologetic" and "unapologetic"?

willing to apologize vs. not sorry

Describe a time you needed assistance while traveling. What happened?

What's the opposite of a "helpful" flight attendant?

unhelpful

What are you usually satisfied or dissatisfied _____ when traveling?

with

Who would you complain _____ if your flight was canceled?

to [the airline]

What could airlines do to make passengers feel more satisfied?

When might someone need assistance _____ boarding a plane?

with