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CBOD009 - Resolving Conflict - Vocabulary
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To say that someone is responsible for a problem.
Blame
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A subject or problem that needs to be discussed or solved.
Issue
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A disagreement or struggle between people or groups, often caused by different needs or opinions.
Conflict
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When someone does not correctly understand what another person meant or said.
Misunderstanding
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A statement that something is wrong or unsatisfactory.
Complaint
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An expression of regret or saying “sorry” for a mistake.
Apology
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A feeling of stress or discomfort between people.
Tension
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The act of solving a conflict or ending a disagreement.
Resolution
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A situation where people do not have the same opinion or decision.
Disagreement
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Something done incorrectly, usually by accident.
Mistake
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Helpful comments or suggestions, especially after a problem.
Feedback
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The role or duty someone has in a situation.
Responsibility
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