Study

Unit 10-11 Reading ML Pre-inter

  •   0%
  •  0     0     0

  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "Geraldine is looking for another job."
    DS
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "After the meeting, Ruby was invited to a staff party."
    DS
  • Intervening quickly in cases of conflict: What should managers do when teasing starts to become hurtful?
    Managers should be sensitive. They should be prepared to step in and have a quiet word with the team members involved. They should inform those involved that, w
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "Geraldine enjoyed her meeting more than Ruby."
    F
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "Ruby and Geraldine were both invited to a meeting."
    T
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "Communication was better in Geraldine's company than Ruby's.."
    F
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "The companies that Ruby and Geraldine work for are both having problems."
    T
  • Intervening quickly in cases of conflict: What happens if managers ignore conflict and poor behaviour?
    The problem usually gets worse and may lead to formal complaints or disciplinary action. Managers also lose credibility and respect.
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "Geraldine's company focused on reduction."
    T
  • Intervening quickly in cases of conflict: Find words in the article that mean the opposite of these words "polite"
    impolite
  • Intervening quickly in cases of conflict: Why should managers get involved as soon as conflict develops?
    Early involvement helps prevent bad habits from forming and shows that the manager is serious about appropriate workplace behavior.
  • Intervening quickly in cases of conflict: What are the advantages of return-to-work interviews?
    These interviews give managers the chance to ask employees about any conflict issues and provide an informal setting to address concerns early on.
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "Ruby and Geraldine both left their meetings in shock."
    F
  • Intervening quickly in cases of conflict: Find words in the article that mean the opposite of these words "formal"
    informal
  • Intervening quickly in cases of conflict: Find words in the article that mean the opposite of these words "appropriate"
    inappropriate
  • Intervening quickly in cases of conflict: Find words in the article that mean the opposite of these words "acceptable"
    unacceptable
  • Intervening quickly in cases of conflict: Why should managers note examples of inappropriate behaviour or language?
    So that those involved will understand what is unacceptable.
  • In "Share the power," say if these statements are true (T), false (F) or the article doesn't say (DS). "Ruby felt part of the decision-making process"
    T