True or false: there will be problems in everyone's life, so we all need to learn problem-solving skills.
True
What kinds of questions can you ask to help make a decision?
What am I trying to understand? What do I already know about this problem? What information am I missing?
Marvin is asked to help Sam and Andy solve an argument. Marvin is Andy's friend and has never met Sam. Who is Marvin biased towards? Who will he side with?
Andy
To improve your problem-solving skills, once you're done solving one problem you should...
Never think about it again
Look back on the results
Cry
Get yourself a reward
Try to solve this problem: you can take a taxi to work, which is quicker but more expensive, or you can walk, which is cheaper but will take longer.
Gather info, compare options, make a decision
Critical thinking is...
When we review information and decide what we think about it.
To help solve a problem, you should gather all the __________ you need.
Information
Is this problem short-term or long-term?: figuring out how to open your dream business.
Short-term
Long-term
Try to solve this problem: should you buy a cheaper older car that might not last as long, or save up for a more expensive newer model?
Gather info, compare options, make a decision
Name a problem you solved recently.
🕵️♀️
Name one benefit of having good problem-solving skills.
Picking the right job, being easy to get along with, less stress, etc
Try to solve this problem: two of your coworkers are arguing over who knocked a bottle of water over. Neither of them wants to clean it up unless it's their fault.
Gather info, compare options, make a decision
What comes first: making a decision, understanding the problem or comparing your options?
Understanding the problem
Is this a reliable or unreliable source?: a blog run by someone you've never met.
Unreliable
Reliable
The first step to solving a problem is...
Understanding the problem
What kinds of questions can you ask to reflect on a decision after you make it?
Did this decision have a good or bad consequence (or both)? Why did this decision lead to each consequence? What lessons can I learn?
Try to solve this problem: your friend wants to get a pet! A cat is better for their lifestyle, but they want a dog more. They can either change their lifestyle to accommodate a dog or just settle for a cat.
Gather info, compare options, make a decision
Try to solve this problem: your manager told you to start serving customers, but your coworker can't get the cash register to work and wants help. It might take too long to help fix the register, but you can't serve customers without it.
Gather info, compare options, make a decision
True or false: picking up tripping hazards is an urgent problem.
False
True
Which of these is a con?
Getting a raise
Getting to work with your best friend
Living close to where you work
Having to take on extra job duties
What is problem-solving?
When we use our knowledge and skills to fix something, make a situation better or find a new way of doing things.
In order to see all the possible good and bad consequences, you can make a ____ and ____ list.
Pros and cons
To consider all the different aspects of a problem like the root causes and questions we ask, we can think of our problems like a...
Chocolate bar
Cat
Tree
Stapler
True or false: you can ask for help in the decision-making process, but only you can make final decisions for your own life.
False
True
Is this a reliable or unreliable source?: a website run by the Canadian Government.
Unreliable
Reliable
True or false: having biases is good.
True
False
_____________ is when you gather as many ideas as you can without worrying whether they're good or bad.
Brainstorming
A ___________ is the result of an action; they can be good or bad.
Consequence
True or false: comparing options is a big part of the problem-solving process.
True
Which of these is a pro?
Losing your store discount
Working with new people you may not like
Getting a raise
Having to find room in your budget for bus fares
Ralph has to choose an employee to promote: Nathan or Maria. Ralph thinks men are naturally more hard-working than women. Who is Ralph biased against? Who will he give the promotion to?
Against women; he will give it to Ralph
True or false: everyone has biases.
False
True
You don't know what to make for supper. What's a question you can ask to gather information?
What do we have at home? Do I want to make dinner or buy some? What am I craving lately?
The ____ _____ is the firstand main reason a problem is happening.
Root cause
Bias is...
Unfairly thinking that some people/ideas are better than others.
True or false: learning to cook is an urgent problem.
False
True
Is this problem short-term or long-term?: choosing what to do for dinner today.
Short-term
Long-term
You aren't sure who you want to vote for. What's a question you can ask to gather information?
What does each candidate value? Who is more likely to win? What matters to me?