Study

CAFE CONVERSATION CLUES

  •   0%
  •  0     0     0

  • Recommendations
    🧩 The customer asks the barista for a personal recommendation.
  • Customer's Preferences
    🧩 The customer asks for something less sweet instead. The barista suggests banana bread.
  • Changing their minds
    🧩 The customer suddenly changes their drink order. They now want something iced.
  • size and customization
    🧩 The barista asks for drink size and if they’d like sugar or a flavor added.
  • Greeting
    🧩 The barista greets the customer warmly. The café has a cozy atmosphere.
  • special request
    🧩 The customer asks for something unusual (e.g., extra whipped cream, drink with no ice, snack warmed up).
  • Loud Background Noise
    🧩 The café is noisy. The barista asks the customer to repeat their order.
  • Friend's Order
    🧩 The customer wants to buy a surprise drink/snack for their friend who likes matcha.
  • Cafe Special
    🧩 The barista offers the café’s special dessert of the day (blueberry cheesecake).
  • Birthday Twist
    🧩 The customer casually mentions it’s their birthday today.
  • Compliment
    🧩 The customer compliments the café or the barista's service.
  • closing
    🧩 The barista thanks the customer and wishes them a great day. The customer replies.
  • First Drink Order
    🧩 The customer orders a hot drink (but doesn’t mention size or sugar yet).
  • Card decline
    🧩 The customer’s card doesn’t work. They have to check if they have cash or another way to pay.
  • Payment
    🧩 The barista gives the total price. The customer pays and gives a tip.
  • Here or To Go
    🧩 The barista asks if the order is for here or to go. The customer is in a bit of a hurry.
  • Allergy
    🧩 The customer says they’re allergic to dairy. Ask if there’s a non-dairy option.
  • wrong order
    🧩 The barista accidentally gives the wrong drink. The customer politely corrects them.
  • Sold Out
    🧩 Oops! Banana bread is sold out. Offer an alternative.