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What would you do?
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A regular customer tells you they’re allergic to nuts—but you just baked chocolate chip cookies with walnuts and forgot to label them!
Good job!
Oops!
Okay!
You finish decorating a fancy cake, but it accidentally falls on the floor! The customer is arriving in an hour.
Good job!
Oops!
Okay!
You’re in the middle of baking cupcakes for a big order, and you suddenly realize you’re out of eggs. What do you do?
Good job!
Oops!
Okay!
You post a new cupcake on your bakery’s social media page, but people think it looks strange or unappetizing. What do you do?
Good job!
Oops!
Okay!
A few people say your new muffin flavor is too salty or dry. Do you fix the recipe, stop selling it, or something else?
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Oops!
Okay!
One of your helpers calls in sick right before the morning rush. How do you handle the busy day with fewer hands?
Good job!
Oops!
Okay!
Suddenly, three big party orders come in for the same day. You’re excited, but there’s not enough time to make them all. What now?
Good job!
Oops!
Okay!
Another bakery opens down the street and offers cheaper treats. How can you keep your customers coming back?
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Oops!
Okay!
Just as you start baking a big birthday cake, your oven breaks! What are your options?
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Oops!
Okay!
The cost of sugar and flour just doubled. If you raise prices, customers might leave. If you don’t, you might lose money.
Good job!
Oops!
Okay!
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