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The company apologized for the mistake and refunded the money to prevent ___.
transaction
balance
interest
fraud
Oops!
Okay!
The manager ___ me that my account had been compromised.
rejected
informed
reminded
discussed
Oops!
Okay!
I need to ___ my new phone before I can use it.
break in
set up
shut off
take out
Oops!
Okay!
If a company makes a mistake on your bill, you may be entitled to ___.
approval
penalty
punishment
compensation
Oops!
Okay!
The company promised to ___ to solve the issue immediately.
watch out
go through
think over
take action
Oops!
Okay!
He was ___ when he found out he had been charged for 100 calls he never made!
furious
confused
amused
relaxed
Oops!
Okay!
She ___ agreed to sign the new contract, as she wasn’t sure about the terms.
reluctantly
excitedly
happily
quickly
Oops!
Okay!
The unexpected charges on my phone ___ shocked me.
bill
card
receipt
contract
Oops!
Okay!
The customer found the extra charges absolutely ___.
outrageous
fair
common
simple
Oops!
Okay!
If your bill isn’t paid on time, the system will ___ deduct the amount from your account.
automatically
manually
carelessly
suddenly
Oops!
Okay!
These extra charges were completely ___ and should not have been made.
reasonable
predictable
unauthorized
acceptable
Oops!
Okay!
You need to ___ before you can access your online banking.
register
reset
close
log in
Oops!
Okay!
My phone ___ told me that I had exceeded my data limit.
investor
contractor
sponsor
provider
Oops!
Okay!
I was ___ £50 for a service I never used!
paid
loaned
received
charged
Oops!
Okay!
After a long search, they finally ___ the hacker who stole the information.
ran into
looked up
tracked down
turned off
Oops!
Okay!
In case of fraud, the company will determine who has ___ for the charges.
liability
permission
security
access
Oops!
Okay!
She didn’t realize it was a ___ until she had already sent the money.
scam
investment
request
bargain
Oops!
Okay!
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