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Bill Gates
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Is health care a high-technology field?
YES
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Was the amount of paperwork involved in Mrs Jones’s illness very small?
NO
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Do people realize what a lonely profession teaching is?
NO
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Who is using digital work flow to make sure that inquiries are followed up?
Australia’s national parliament.
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Who uses Post kiosks?
The Irish Postal Service
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Did a Microsoft employee go back home because his mother suffered a stroke?
YES
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Who spends between 200–300 billion dollars on paperwork?
The US health-care system
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Can citizens choose to take government business to a different agency?
NO
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Who reduced benefit payment fraud?
London
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Who organizes reports from public meetings on web pages which citizens can access?
Some Swedish cities.
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Who gives access to information on social benefits through kiosks in public places?
The Spanish government.
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Was Bruce Dixon a technology advisor?
YES
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Does a government paper description of transport plane weigh more than a house?
YES
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