A method of payment where you don’t need to insert your card
Contactless
What are the pros and cons of using mobile payments? (Use: security, convenient, fraud)
Mobile payments are very convenient and secure, but there is always a risk of fraud.
Your friend lost their bank card while on holiday. What advice do you give them? (Use: cancel, fraud, emergency)
You should cancel the card immediately to avoid fraud. Then contact your bank’s emergency number.
How can someone protect themselves from a cyber-attack?
They should use strong passwords and avoid sharing personal details.
What is an overdraft?
A type of payment method
A negative balance in your account
A bank branch
A bank employee
What is a breach of financial security?
When someone’s bank details are stolen or leaked.
Which of these can you NOT do at an ATM?
Apply for a mortgage
Withdraw money
Deposit money
Transfer funds
If you don’t have enough money in your account, you might go into an ______.
Overdraft
What does "phase out" mean in banking?
Gradually remove something
Reduce bank charges
Increase security
Introduce a new service
You see someone struggling with online payments. How do you help? (Use: cumbersome, tutorial, explain)
Online banking can be cumbersome at first. I’d show them a tutorial and explain the steps.
How do you prefer to pay for things when traveling? (Use: cash, card, foreign currency)
I usually bring some foreign currency, but I prefer to use my card for big purchases instead of cash.
To make a payment with a contactless card, you need to ______ it on the reader.
Tap
Online banking allows you to check your balance and make ______ from home.
Transactions
A small container where children save coins
Piggy bank
What is a relic in terms of payment methods?
Cheques are a relic because most people use digital payments now.
Would you feel safe in a cashless society? Why or why not? (Use: vulnerable, cyber-attack, breach)
Some people may feel vulnerable because of the risk of cyber-attacks and data breaches.
A person who works at a bank counter and serves customers
Teller
Why do banks harvest customer data?
They use it to understand spending habits and offer services.
You need to explain online banking to your grandfather. How do you do it? (Use: deposit, transfer, security)
Online banking lets you deposit money, transfer funds, and check your balance. It’s safe because of security measures.
Which payment method is NOT digital?
Cheques
Piggy bank
Credit card
Mobile payments
You are paying at a store, but the contactless system isn’t working. What do you do? (Use: branch, teller, cash)
I would ask if I could pay with cash instead or go to a bank branch to speak to a teller.
To take money out of an account
Withdraw
What is a downside of going cashless?
Increased risk of cyber-attacks
Faster transactions
Everyone prefers digital
No transaction fees