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Body language and nonverbal communication skills
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What might someone do if they are angry?
Frown, roll their eyes, stomp, squint
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Playing with hair, hands on face and slouching are examples of
Negative body language
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When someone is speaking, you should...
Listen, not talk over them, make eye contact
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Reasons you may not want to shake someone's hand...
Your hand is sweaty/wet, religious differences,
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If you are talking to someone and they take a deep breath, what could that mean?
They are frustrated or annoyed
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If someone's voice is shaky, it might mean they are
Nervous, scared
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When on a job interview, it is okay to check your phone. True or false?
False
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How can you show someone you are listening to them when they talk?
Make eye contact, nod, etc
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The universal sign for happiness is....
Smiling
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If someone shrugs their sholders at you, they are most likely saying
"I don't know"
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How should you sit in your chair?
Up straight, not slouched over
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Should you bring a drink to a job interview?
No
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When you are in a group, should you make eye contact with the leader, or look around to everyone?
Look around to everyone
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True or false, using your hands while you speak is considered rude
False, using your hands could be a good way to emphasize points and establish a connection
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How might someone interpret having crossed arms?
Being closed off, rude
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If someone is waving at you, they are probably saying...
Hello!
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