the person or a group initiating the communication (employee, manager, customers, agencies, suppliers, contractors, etc.) is called ...
sender
the process when the receiver converts the symbols received from the sender into thoughts is called ...
decoding
... is transforming abstract opinions and ideas into symbols such as words, pictures, signs, and marks
encoding
the medium the sender uses to transmit the information (phone, email, letter, chat message, etc.) is called ...
channel(s)
the piece of information the sender wants to communicate to others (message, memo, email, document, report, etc.) is called ...
message
... is the reply conveyed by the receiver of the message. It determines whether the message is successfully sent and interpreted.
feedback
... refers to the communication barrier or obstacles to effective communication
noise
... are the recipients of the business information.
receivers