You hear a rumor about your friend, Morgan, that you believe is not true. What should you do?
d) Ignore the rumor and avoid getting involved.
a) Spread the rumor to others.
c) Talk to Morgan privately to find out the truth.
b) Confront Morgan angrily about the rumor.
In a group chat for a class project, you notice that two group members are confused about the project details. What should you do?
c) Leave the group chat and work on your part alone.
a) Ignore the confusion and hope it gets resolved.
d) Make fun of the confused group members.
b) Clarify the project details in the group chat.
You and your sibling were given a chore by your parents, but you each interpreted the instructions differently, leading to confusion and disagreement about what needed to be done
provide feedback
stay calm
restate
find a solution
You receive a text message from your friend, Casey, that seems rude and hurtful. What should you do
c) Ask Casey to clarify what they meant by the message.
b) Ignore Casey and stop talking to them.
d) Tell other friends about the rude message.
a) Respond with an angry message.
You misunderstood an assignment's instructions and completed it incorrectly. What should you do?
a) Blame the teacher for not explaining it well.
d) Complain to your classmates about the unclear instruction
b) Ask the teacher for clarification and if you can redo the
c) Ignore the mistake and hope the teacher doesn't notice.
Why is it important to stay calm when experiencing a communication breakdown?
to allow the other person to correct their misunderstanding
It doesn't matter
to help to keep the conversation constructive
to clarify what is being said
During a class discussion, your teacher mentioned the due date for an assignment, but you misheard the date and thought it was later than it actually is.
stay calm
clarify
provide feedback
restate
You received a text message from a classmate that seemed unclear and could be interpreted in multiple ways.
clarify
stay calm
restate
provide feedback
Your friend gave you directions to their house, but you found them confusing and got lost on the way.
provide feedback
restate
find a solution
stay calm
You are working on a group project, and your teammate gives you instructions on what to do. You misunderstood the instructions and started working on the wrong task.
stay calm
provide feedback
restate
clarify
During a class discussion, you notice that your classmate, Riley, is frowning and crossing their arms. You think Riley is upset with you. What should you do?
b) Ignore Riley and avoid them.
d) Assume Riley is just having a bad day and let it go.
a) Confront Riley in front of the class.
c) Ask Riley privately if something is bothering them.