You and your sibling were given a chore by your parents, but you each interpreted the instructions differently, leading to confusion and disagreement about what needed to be done
stay calm
restate
find a solution
provide feedback
During a class discussion, you notice that your classmate, Riley, is frowning and crossing their arms. You think Riley is upset with you. What should you do?
b) Ignore Riley and avoid them.
c) Ask Riley privately if something is bothering them.
d) Assume Riley is just having a bad day and let it go.
a) Confront Riley in front of the class.
You received a text message from a classmate that seemed unclear and could be interpreted in multiple ways.
provide feedback
stay calm
restate
clarify
You hear a rumor about your friend, Morgan, that you believe is not true. What should you do?
b) Confront Morgan angrily about the rumor.
c) Talk to Morgan privately to find out the truth.
d) Ignore the rumor and avoid getting involved.
a) Spread the rumor to others.
Your friend gave you directions to their house, but you found them confusing and got lost on the way.
find a solution
restate
stay calm
provide feedback
You receive a text message from your friend, Casey, that seems rude and hurtful. What should you do
d) Tell other friends about the rude message.
b) Ignore Casey and stop talking to them.
c) Ask Casey to clarify what they meant by the message.
a) Respond with an angry message.
Why is it important to stay calm when experiencing a communication breakdown?
It doesn't matter
to clarify what is being said
to allow the other person to correct their misunderstanding
to help to keep the conversation constructive
During a class discussion, your teacher mentioned the due date for an assignment, but you misheard the date and thought it was later than it actually is.
clarify
stay calm
provide feedback
restate
In a group chat for a class project, you notice that two group members are confused about the project details. What should you do?
c) Leave the group chat and work on your part alone.
d) Make fun of the confused group members.
a) Ignore the confusion and hope it gets resolved.
b) Clarify the project details in the group chat.
You are working on a group project, and your teammate gives you instructions on what to do. You misunderstood the instructions and started working on the wrong task.
restate
stay calm
clarify
provide feedback
You misunderstood an assignment's instructions and completed it incorrectly. What should you do?
b) Ask the teacher for clarification and if you can redo the
c) Ignore the mistake and hope the teacher doesn't notice.
a) Blame the teacher for not explaining it well.
d) Complain to your classmates about the unclear instruction