You receive a text message from your friend, Casey, that seems rude and hurtful. What should you do
a) Respond with an angry message.
b) Ignore Casey and stop talking to them.
d) Tell other friends about the rude message.
c) Ask Casey to clarify what they meant by the message.
During a class discussion, you notice that your classmate, Riley, is frowning and crossing their arms. You think Riley is upset with you. What should you do?
d) Assume Riley is just having a bad day and let it go.
a) Confront Riley in front of the class.
c) Ask Riley privately if something is bothering them.
b) Ignore Riley and avoid them.
Your friend gave you directions to their house, but you found them confusing and got lost on the way.
find a solution
restate
provide feedback
stay calm
Why is it important to stay calm when experiencing a communication breakdown?
It doesn't matter
to clarify what is being said
to help to keep the conversation constructive
to allow the other person to correct their misunderstanding
You misunderstood an assignment's instructions and completed it incorrectly. What should you do?
d) Complain to your classmates about the unclear instruction
a) Blame the teacher for not explaining it well.
c) Ignore the mistake and hope the teacher doesn't notice.
b) Ask the teacher for clarification and if you can redo the
You are working on a group project, and your teammate gives you instructions on what to do. You misunderstood the instructions and started working on the wrong task.
clarify
provide feedback
stay calm
restate
In a group chat for a class project, you notice that two group members are confused about the project details. What should you do?
d) Make fun of the confused group members.
c) Leave the group chat and work on your part alone.
a) Ignore the confusion and hope it gets resolved.
b) Clarify the project details in the group chat.
You and your sibling were given a chore by your parents, but you each interpreted the instructions differently, leading to confusion and disagreement about what needed to be done
provide feedback
find a solution
restate
stay calm
You hear a rumor about your friend, Morgan, that you believe is not true. What should you do?
d) Ignore the rumor and avoid getting involved.
a) Spread the rumor to others.
c) Talk to Morgan privately to find out the truth.
b) Confront Morgan angrily about the rumor.
During a class discussion, your teacher mentioned the due date for an assignment, but you misheard the date and thought it was later than it actually is.
provide feedback
clarify
restate
stay calm
You received a text message from a classmate that seemed unclear and could be interpreted in multiple ways.
stay calm
provide feedback
clarify
restate