This restaurant doesn't advertise, but relies on w____ of m____.
word of mouth
I phoned the airline's customer service and they requested / reassured / demanded me that I would receive a refund.
reassured
My account has minus $100 on it. I'm in the green / in the red / in black and white.
in the red
This matter has handled / have been handled / has been handled very badly.
has been handled
The success of a business depends on/from/ with a strong and dedicated workforce that is committed to achieving the company's goals.
on
What is your long-term goal?
your own answer
Choose the correct option. Through employee training programs, the company aims to increase / to reduce errors and improve quality standards.
to reduce
How long ____ (work) for this company? Would you like to find a new job?
have you worked
Antony is a t_______ employee - he always meets deadlines and gives attention to detail.
trustworthy
If you're interested in learning more, let's set __ a meeting.
up
What is the opposite of "advance"?
regress
Preference will be given / will given / will give to graduates of this university.
will be given
It’s worth to note / noting that the company rewards loyal customers with discounts.
noting
Everyone in our team loves experimenting at work. I think we are really open-minded / narrow-minded.
open-minded
The discussion focused at/on/about two main issues - the negotiation with a new partner and the upcoming conference.
on
Emily looks down on people who haven’t been to college - she’s so a________!
arrogant
He let / cut / turned down the job because it involved too much travelling.
turned
At present the company's financial performance _______ (worsen) due to the challenging market conditions.
is worsening
This author wrote/used to write three brilliant books last year.
wrote
Building a successful business consists ___ strategic planning, market analysis, and a customer-centric approach
of
I apologize for any i___________.
inconvenience
I ______ (be) on a few business trips recently. Last time I ______(be) in Prague for two days and ____(see) a lot of interesting places. have been; was; saw
have been; was; saw
Choose the correct option. In order to increase efficiency, businesses try to improve / eliminate / strengthen unnecessary bureaucratic procedures.
eliminate
Could you give some advice on how to spend less time on unimportant things?
your own answer
When Lina arrived, the first part of the conference ______ (finish; already).
had already finished
We discussed/were discussing our new radio commercial when the marketing director called/was calling.
were discussing; called
If Leo finds / will find five new clients within the next week, the boss gives / might give the green light to his promotion.
finds; might give
We p______ our customers w___ all the necessary information about our product.
provide with
This young politician is really goal-oriented - he’s decisive / determined to succeed.
determined
Businesses can e_______ financial risks by conducting thorough risk assessments.
eliminate
So far, we have managed to overcome all the o_________ that have been placed in our path.
obstacles
I look forward to h______ from you soon.
hearing
I’m meeting / I will meet our new investor at 5 pm on Friday.
I’m meeting
This month David ____ (try) to focus on developing conflict resolution skills.
is trying
Meghan is sure that her son is going to reach / will reach all his goals.
will reach
There is a clear opportunity for growth and e________ in the e-commerce industry.
expansion
Before launching a new project we need to e__________ the time we’re going to need to complete it.
estimate
Our designer has created an e__-________ poster to promote the new language courses.
eye-catching
The industry r____ o_ the price of raw materials remaining low.
relies on
Our e_______ ensures high-quality and reliable solutions.
expertise
Mr Lewis had a long and brilliant/diamond career.
brilliant
Our assistants will be happy to answer your q______.
queries / questions
If we won’t / don’t finish this report today, we will fall / fall behind schedule.
don’t; will fall
Don't h______ to reach out if you have any questions or want to learn more.
hesitate
A: Could you please help me prepare for a job interview? B: Sure, I’m going to give / I’ll give you some tips!
I’ll give
The opening speech was given by a controversial right-wing political / politic / politician.
politician
Our service f___ a n____ for businesses looking to improve their digital security.
fills a need
You have to go through endless r___ t_____ to get a residence permit.
red tape
The company is considering other marketing tactics like c_______ e________and p______ p________ to promote new products.
celebrity endorsement; product placement
The government failed to i__________ that solution - they’re now weighing the costs and risks of a new plan.
implement
In this resort you can enjoy all the comfort and c___________ of modern tourism.
convenience
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