Incompetent
Failing through insufficient skill,knowlege or training
Backlog
Number which are waiting to be dealt with
Prompt
Quick without delay
Alphabetical list of contents of website
Site index
In-store
In a real shop
Below the standard expected (often used actions )
Substandard
Shoddy
Poor quality (of service or of goods)
Look at the list of good/services offered before buying
Browse
Main or first page of a wepsite
Home page
Covering the whole country
Nationwide
