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You have a walk-in guest. What should you check first?
availability of a room
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What type of fee should you reckon up (naliczyć) to be sure that the customer will pay for damged things.
damage deposit
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You have a cstomer who wants to book a room for him and his colleague. They're in a business trip.
2 single rooms or a double room with king bed.
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You have a customer who wants to stay in a hotel with his wife. What type of room would you reccomend?
doble room with kind bed
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I f you want to be sure that there will be a free room in a hotel ,you should make
a reservation
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What information should the receptionist aks about while making a reseravtion?
lenght of stay, number of people, type of room
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