Judge them (form an opinion right away)
Good/Helpful
Bad/Unhelpful
Showing empathy (you feel what the other person feels).
Bad/Unhelpful
Good/Helpful
Paying attention while the person is talking.
Good/Helpful
Bad/Unhelpful
Look at your tablet/phone while talking with someone.
Good/Helpful
Bad/Unhelpful
Ask relevant questions (questions that are related to what the other person is talking about).
Good/Helpful
Bad/Unhelpful
Supporting the person.
Bad/Unhelpful
Good/Helpful
Interrupting the other person.
Good/Helpful
Bad/Unhelpful
Try to fix the problem right away.
Bad/Unhelpful
Good/Helpful
Nodding your head while the other person is talking or saying "mhmm".
Bad/Unhelpful
Good/Helpful
Sit like a statue and not move.
Good/Helpful
Bad/Unhelpful