Complaint or apology: Sorry to hear that, I will see if I can get it fixed.
Apology
Put the words in the correct order: want / I / a / complaint / make / to
I want to make a complaint.
Put the words in the correct order: totally / is / unacceptable / this
This is totally unacceptable
Put the words in the correct order: sorry / hear / that / am / I / to
I am sorry to hear that
Put the words in the correct order: speak / manager / the / to / want / I / to
I want to speak to the manager
Complaint or apology: This is unacceptable, I want to talk to the manager
Complaint
Complaint or apology: I am sorry but there is not much that we can do.
Apology
Complaint or Apology: I'm sorry but can you fix please fix the shower?
Complaint