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Shop 'Til You Drop: Master the Art of Asking and ...
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Customer: You want to check if you can pay by credit card. What would you ask?
"Do you accept credit cards?" or "Can I pay with a card?"
Oops!
Okay!
Customer: You want to ask for the price of an item. What would you say?
"How much does this cost?" or "What’s the price of this?"
Oops!
Okay!
Customer: You’re looking for a specific item in the store (e.g., shoes). What question would you ask?
"Do you sell shoes here?" or "Where can I find shoes?"
Oops!
Okay!
Shopkeeper: You’ve finished the transaction. What would you say to end the conversation?
"Thank you for your purchase!" or "Have a great day!"
Oops!
Okay!
Shopkeeper: The customer has asked about a product you don’t have. How would you respond?
"Sorry, we’re out of stock," or "We don’t have that item right now."
Oops!
Okay!
Shopkeeper: You need to ask the customer how they would like to pay. What would you ask?
"How would you like to pay?" or "Will you be paying with cash or card?"
Oops!
Okay!
Shopkeeper: You need to tell the customer the price of an item. What would you say?
"It costs $20," or "The price is $15."
Oops!
Okay!
Customer: You want to know if there is a discount available. What question would you ask?
"Is there a discount on this item?" or "Do you have any discounts right now?"
Oops!
Okay!
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