Receptionist: I am sorry for this mistake, sir. What step did the hotel staff take?
A-Apologize
Who is in the highest position in the F & B Department?
Food & Beverage Manager
Who takes care of the guest about the car during arrival?
valet
Please rearrange words to be the correct sentence. date/looking/What / are/ for /you/?
What date are you looking for?
If you want to order food from your room, which section should you call?
Room Service
Please rearrange words to be the correct sentence. $105/The/rate/I/ tax/can/give/you/is/with/.
The rate I can give you is $105 with tax.
How will you be paying, sir?
I will pay in cash.
How to say this sentence in English? ชื่อของคุณสะกดอย่างไรครับ
How to spell your name, sir?
What is the meaning of “sauna”?
A hot room for relaxation, filled with steam.
How to call the female server?
Waitress
How to say when you will ask the guest to fill the registration form?
Can you please fill in this form, madam?
How to answer the phone properly?
Dusit Laguna Hotel, Christina speaking. Can I assist you?
Which kind of food do you have to order before the main course?
Appetizer
Could you please give me your key card?
Sure, here you go.
………..I…………… your name,…………..?
Could, have, please
Receptionist: Yes. What kind of rooms would you like? Guest: …………………………..And is there one available with a bath.
A single room with a view.
My……………………is DD303?
flight number
What is the meaning of “complimentary breakfast”?
Free of charge for breakfast
I have booked the room for 2 nights. Which word is the same with “booked”?
reserved
Which service is open 24 hrs.?
Reception
What is the meaning of “satisfactory”?
Giving satisfaction
What is the meaning of “deposit”?
Amount paid ahead of time to secure a reservation.
Receptionist: No, sorry. According to our records, a room for 3 guests was booked under your name. Guest: No. …………………………
There must be some mistake.
Caller: Hello, I'm interested in booking a room for the May Day weekend. Hotel Clerk: Just a moment, please. Let me check it for you. I'm afraid…………………
We're totally booked for that weekend.
What is the meaning of “reservation”?
A request to save a specific room for a future date.
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