Study

Marketing Ch. 1

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  • A __________ is the set of actual and potential buyers of a product.
    market
  • An experience such as a vacation can be defined as a market offering. True or False
    True
  • A(n) ________ is the set of actual and potential buyers of a product or service. A) market B) control group C) subsidiary D) focus group E) audience
    A
  • Shaped by one's society and culture. You do not need these items for survival.
    Wants
  • paying more attention to the specific products than to the benefits and experiences produced
    Marketing myopia
  • Market offerings are limited to physical products. True or False
    False
  • What are the 4 P's of the marketing mix?
    product, price, place, and promotion
  • The five core customer and marketplace concepts are NOT critical. True or False
    False
  • You _______ food but _______ a Big Mac.
    need, want
  • How many considerations are used in the societal marketing concept?
    3
  • The first step when creating a customer value driven marketing strategy is?
    Decide whom you will serve.
  • How many marketing concepts are there?
    5
  • What are the 5 marketing concepts?
    production, product, selling, marketing, and societal marketing
  • Marketing is all around you. True or false
    True
  • When backed by buying power, needs become wants. True or. False
    False
  • process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
    Marketing
  • _________ is the act of obtaining a desired object from someone by offering something in return
    exchange
  • The marketing manager must answer _____ important questions
    2
  • some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
    Market offerings
  • The art and science of choosing target markets and building profitable relationships with them is called ________. A) marketing management B) positioning C) marketing mix D) market offering E) differentiation
    A
  • Marketing consists of actions taken to build and maintain desirable exchange relationships with target audiences. True or False
    True
  • Marketing is managing profitable customer relationships. True or False
    True
  • Each party involved in the modern marketing system adds value. True or False
    True
  • Food, clothing, warmth, and safety are forms of?
    Needs
  • Consumer research, product development, communication, distribution, pricing, and service are all core ________ activities. A) positioning B) marketing C) outsourcing D) production E) logistics
    B