Study

Email

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  • When you receive an email, it will appear in your …
    Inbox
  • What does CC stand for?
    Carbon Copy
  • How do you read this email address: james-smith@gmail.com
    James dash Smith at gmail dot com
  • What punctutation do you use after you have written the greeting?
    Comma
  • An attachment can include ____________.
    Documents and digital photos
  • To sign into your account, you will need your Username and __________.
    Password
  • _________ is another term for junk email.
    Spam
  • The ________ is a brief description of what the email is about.
    Subject
  • Usage of all capital letters on email is considered to be ...
    Screaming or insulting
  • What information should not you share in emails?
    Your password
  • If you want to share an email you've received, you can ____ it.
    Forward
  • What does BCC stand for?
    Blind Carbon Copy
  • What should be included in the closing of a professional email?
    Your full name and contact information
  • Identify the poor netiquette in this message: Dear Miss Woodruff, Please, could you check if I left my jumper in your classroom? Thank you Katherine
    Not enough detail at the end
  • What are the parts of email?
    To, CC, BCC, Subject & Email body/content
  • The email font should be
    Black in color, easy to read, with capital letters only where required
  • You would use the CC button to send an email to the main recipient.
    False
  • How do you start an email?
    Dear …,
  • While setting up an appointment by email, you should
    Recommend a date and time and request confirmation.
  • An Inbox is where you can find __________.
    New mail
  • How should the subject line be?
    Short and precise
  • How do you finish an email?
    Regards,