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Business Result Pre-Inter 3-7
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When you inform a company that something is wrong. You _____ a problem.
report
Oops!
Okay!
This Dpt. buys products from suppliers.
Purchasing/Procurement Department
Oops!
Okay!
No other company makes a product like this. It's really _____
unique
Oops!
Okay!
All your previous workplaces over the years.
experience
Oops!
Okay!
A solution: we can't repair it but we can give you another one.
replacement
Oops!
Okay!
You will learn to use it very quickly. Our product is _____
user-friendly
Oops!
Okay!
A solution: 20% off the original price.
discount
Oops!
Okay!
The first ____ why customers prefer online shopping is the cheap price.
reason
Oops!
Okay!
You do this when you are not happy with something.
Make a complaint
Oops!
Okay!
We deliver the right product at the right time.
reliable
Oops!
Okay!
The HR selected the ten best candidates for interview.
shortlist
Oops!
Okay!
Your ____ is a brief written document of your personal details, your education, and the jobs you have had.
CV
Oops!
Okay!
Today everyone wants one of these. It's very ______
popular
Oops!
Okay!
If you ______ for a job, you write a letter or email, or fill in a form to ask formally for it.
apply
Oops!
Okay!
This Dpt. maintains the computer systems.
IT Department
Oops!
Okay!
Our product is the best. They never break.
high-quality
Oops!
Okay!
The idea that a customer will always chooses a company's product.
customer loyalty
Oops!
Okay!
Companies nowadays _______ new positions on LinkedIn.
advertise
Oops!
Okay!
Suggest an answer to a problem
offer a solution
Oops!
Okay!
The logistics department has to ______ the products on time.
dispatch/deliver
Oops!
Okay!
What's this? What do you _____ it for?
use
Oops!
Okay!
This Dpt. controls budget and other costs.
Finance Department
Oops!
Okay!
A department that answers customer questions.
Customer support
Oops!
Okay!
The exam you need to pass to work in a profession.
qualification
Oops!
Okay!
Ask customers what they think about a company.
get feedback
Oops!
Okay!
A solution: if you return it to the shop, we will give your money back.
refund
Oops!
Okay!
We use the latest technology. Our products are ____
high-tech/cutting edge
Oops!
Okay!
The time it takes to answer to the customer.
Response time
Oops!
Okay!
A solution: this is valid for 12 months and you can use it in any of our stores.
voucher
Oops!
Okay!
All the things you have learnt to do before. Eg. Driving, languages, MS Office, etc.
skills
Oops!
Okay!
This Dpt. recruits new employees.
HR Department
Oops!
Okay!
All the people who have applied for a position.
candidates
Oops!
Okay!
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