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receiving a phone call

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  • Name the correct method of receiving a telephone call shown
    Identify your company and yourself.
  • Which method of receiving a telephone call is represented by this script:                                      " your name is Fran , F as in flower, R as in riddle , A as in Apple, N as in Number, is that right Madam ? "
    Get all information completely and correcrtly including the spelling of names
  • Read the picture and name the correct method of receiving a telephone call
    be prepared to write down any messafe if required
  • Read the picture and name the correct method of receiving a telephone call
    Terminate the call pleasantly
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