True or False: Multi-tasking means being able to do many different things all at once.
True
Talking to customers and other coworkers requires this soft skill...
Communication skills
I work in a busy coffee shop with long lines of people waiting, I need to be a _____________ worker. (quick or slow)
Quick!
True or False: Good customer service means being friendly, using manners, and being helpful!
True
Would you be on your feet a lot if you were a cafeteria cook?
Yes
Name a math skill you need in order to work as a cook or barista.
Measuring, elapsed time, telling time
Is following a recipe a hard skill you need as a barista?
Yes, most drinks have a specific order and ingredient list you have to follow!
Name a hard skill you need if you were a cafeteria cook/worker?
Cooking, lifting heavy items, handling money, serving food
If I am late to work a few times a week, I need to work on my ___________ (hint: It is a soft skill)
Time management!