empathy
an understanding of someone's feelings
neutral
to not take sides in a conflict
frustration
feelings stress or annoyance in a situation where there is nothing you can do about it
navigate
to find one's way / to work through something to find a solution
label
describing someone in a word or short phrase (often negative)
perception
the process or organising sensory information
resolve
to find a solution
assumption
A belief or statement taken for granted without proof.
accuse
to blame someone for something