Foundations Chapter 3 | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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if clients are more than _____ late, they should be asked to reschedule.

15 min

which of the following should you NOT do at your employee evaluation?

ask when you might be considered for a promotion

ask when your pay scale might be increased

ask when you can take more services

approach your manager cautiously and shyly

Which of the following is NOT something beauty professionals should do as they interact and communicate with coworkers

remain neutral

avoid gossip

be willing to share their private life

treat everyone with respect

Not crossing your arms when listening to a client/ team member is an example of what?

Being aware of your body language

Which of the following is NOT true of the service record card?

it is updated with each client visit

its the clients progress record of services received

its completed by the beauty pro performing the service

Its intended for the clients use

When you ____, you trust your judgment, uphold your values, and stick to what you believe is right.

are attentive

take your temperature

talk less listen more

believe in yourself

Beauty professionals should study and have a thorough understanding of communicating for success for all of the following reasons EXCEPT:

expressing ideas helps to advance your career

good communication skills lead to more conflict

they foster a positive team enviroment

it can help beauty pros improve retail sales

What is reflective listening?

listening to a client then repeating in your own words

______ is the first step in making meaningful on the job communication a reality

behaving in a professional manner

Why is it important to take your temperature as part of effectively communicating in the workplace?

if your tired/upset your interactions could be effected

What is the FIRST step in the 10 step consultation method?

review the intake form

when should you try to upsell services?

when working with a new client you are not familiar with

which of the following would be the LEAST appropriate response to a client who starts gossiping?

quietly join in the gossip

give a quick tip for treatment and home care

change the subject

start talking about the styling your doing

What should you NOT do at tge end of your employee evaluation?

thank your manager for taking the time to do the evaluation

than your manager for the feedback

keep your self evaluation to yourself

thank your manager for the guidence