Robust
strong and unlikely to break or fail
To put out the fire (idiom)
to calm things down, to avoid a catastrophe
Defuse
to make a difficult or dangerous situation calmer by reducing or removing its cause
Sluggish
moving or operating more slowly than usual
Do away with something
to get rid of something or stop using something
Savvy
having or showing practical knowledge and experience
Touch-screen Kiosk
Touch screen kiosk aka interactive kiosk is a computer terminal assembled with specialized hardware and software that are used for commerce, education, etc.
Roll out
to make a new product, service, or system available for the first time
Backlit keyboard
A backlit keyboard is a keyboard that contains a light underneath the keys
Trawl
to search among a large number or many different places in order to find people or information you want
Mandate
an official order or commission to do something
Video-blogging
to create and publish a vlog
Be attuned to
especially able to understand or deal with
Radical
relating to the most important parts of something or someone; complete or extreme
Lure
to persuade someone to do something or go somewhere by offering them something exciting
Point of sale
A point of sale (POS) is a place where a customer executes the payment for goods or services and where sales taxes may become payable
Brew
If an unpleasant situation or a storm is brewing, you feel that it is about to happen
Encompass
to include several different things
Customer-facing
dealing directly with customers
Playoff
an extra game or period of play in a competition played between teams or competitors who both have the same number of points, in order to decide who wins