What is daunting?
Frightening and worrying
What is outraged?
Angry and isulted
What is emphathy? Are you empathic?
The ability to understand and share the feelings of another
What is a workplace clash? Have you ever had one at work?
A conflict at work
Who is a mediator?
One who reconciles opposing groups
What is to sour?
Become unfriendly or unpleasant
What should you do if you have a workplace clash?
Good job!
Have you ever crossed the line at work? If yes, what did you do?
Well done!
What skills is a mediator supposed to have?
Good job!
What persuasive techniques do you know?
Good job!
What is staff morale? How can a manager boost it to create a positive and motivated work environment?
The general level of satisfaction and wellbeing of employees
What is a micromanagement? What are the benefits and drawbacks of it?
A management style when a manager closely observes or controls the work
What is upfront?
Straightforward and honest
How to write a perfect formal letter?
Good job!