Study

Dealing with a complaint

  •   0%
  •  0     0     0

      Back   Restart
  • COMPLETE - What exactly is _______?
    What exactly is the problem?
  • CORRECT IT - We can offer to you a refund.
    We can offer you a refund.
  • SPEAK - Complain about your printer.
    ...
  • CORRECT IT - Can you to explain the problem?
    Can you explain the problem?
  • SPEAK - Promise to contact the person who has the issue.
    ...
  • REORDER - arrived haven't goods still My.
    My goods still haven't arrived.
  • CORRECT IT - I'll look about it right away.
    I'll look into it/deal with it right away.
  • SPEAK - Apologize
    ...
  • REORDER - inconvenience sorry the We're for.
    Sorry for the inconvenience.
  • SPEAK - Promise to deal with it immediately.
    ...
  • COMPLETE - I'll get back ________.
    to you.
  • SPEAK - Ask for more information
    ...
  • CORRECT IT - I'm sorry for that.
    I'm (very) sorry about that.
  • SPEAK - Complain about food in a restaurant
    ...
    • Your experience on this site will be improved by allowing cookies.