What could you do if screen is frozen
Shut down and restart the computer
What could you do if the website won't load.
Refresh/Reload the webpage or quit the program and reopen
The internet will not connect
Make sure there is an internet connection to the Wi-Fi network
What could you do if headphones won't work?
Make sure the headphones are plugged into the right port
What could you do if the cursor won't move
Make sure the trackpad is not turned off or locked
What could you do if computer will not turn on
Plug in the power cord to make sure it's charged
What could you do if there is no sound
Check the speakers and volume buttons
What could you do if you receive an error message
refresh/reload the webpage or quit the program and reopen
What do you click if you accidently do something and want to change it?
Undo
Your log in will not work
Check that the caps lock is not on and try password again
The volume will not work on video
Check that volume button is pressed all the way up and not muted