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passive voice + modals

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  • We can't change the contract.
    The contract can’t be changed.
  • They may charge a late-payment fee.
    A late-payment fee may be charged.
  • We must ship these items today.
    These items must be shipped today.
  • Can we cancel the order?
    Can the order be canceled?
  • You should invoice the customer right away.
    the customer should be invoiced right away