Study

Telephoning

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  • Complete the Speech Bubble with your Ideas
    Oh I’m sorry. I’m late. I’m leaving in a couple minutes.
  • Translate the phrase May I have your name, please.
    ¿Me podría dar su nombre, por favor?
  • Complete the Speech Bubble with your Ideas
    Good morning. How may I help you?
  • One example of dealing with problems could be:
    Sorry, I can’t hear you very well. // It looks like we have a bad connection.
  • Translate the phrase: Is there anything else I can help you with?
    ¿Hay algo más en que pueda ayudarlo?
  • Complete the Speech Bubble with your Ideas
    Please don’t interrupt me when I’m in a meeting/on the phone
  • Translate: ’m sorry. We have a bad connection. Could you speak a little louder, please?
    (Lo siento. Tenemos una mala conexión. ¿Podría hablar un poco más fuerte, por favor?
  • Say a quick and easy phrases to pause a conversation:
    Could you please hold for a moment? // Wait one moment while I write this down.
  • Give one example of how do you transfer a call:
    I’ll put you through to// Let me transfer you. // I’m connecting you now.
  • Complete the Speech Bubble with your Ideas
    The best thing about my job is our great team.
  • Translate the phrase: Do you mind holding while I check on that?
    ¿Le importaría esperar en lo que chequeo eso?
  • How do you ask for Clarification??
    Could you please repeat that? // I’m sorry, would you mind saying that one more time?
  • – Hello? This is ABA English. How may I help you? This is an example of
    How to answer a phone call in English
  • How do you suggest to the caller to leave a message?
    I’m sorry he/she/[name] isn’t available today. Can I take a message?
  • Translate the phrase: He’s not available at the moment. Would you like to leave a message?
    Él no está disponible en este momento. ¿Le gustaría dejar un mensaje?
  • – Hello. I’d like to speak to Mr Johnson, please. This is an example of:
    Asking for Someone
  • Complete the Speech Bubble with your Ideas
    Excuse me, could I make a suggestion ?
  • Complete the Speech Bubble with your Ideas
    Tomorrow I’d like to meet with you to discuss the latest figures. What would be a good time for you?
  • Complete the Speech Bubble with your Ideas
    Would you mind being a bit quieter ?
  • Translate: ’m sorry. We have a bad connection. Could you speak a little louder, please?
    (Lo siento. Tenemos una mala conexión. ¿Podría hablar un poco más fuerte, por favor?
  • Translate: ’m sorry. We have a bad connection. Could you speak a little louder, please?
    (Lo siento. Tenemos una mala conexión. ¿Podría hablar un poco más fuerte, por favor?
  • How can we attend a client or customer when they call?
    Hello/Good morning/Good afternoon. [Company name], [your name] speaking, how may I help you?
  • – Please tell her I’ll call back later.... This is an example of:
    Leaving a Message
  • Hold on a Sec... is an xample phrase used for:
    Putting someone on hold or transferring the call
  • Complete the Speech Bubble with your Ideas
    I didn’t get that. Could you repeat the message?
  • How do you end or finish with the call?
    Thanks for calling, [Name]! Have a great day.
  • Translate the phrase: Ok, thanks. I’ll call back later.
    Gracias. Llamaré después.
  • He’s/She’s not home right now. // He/She isn’t back from school yet. Are example of:
    Saying someone isn’t available
  • Complete the Speech Bubble with your Ideas
    He’s not here. Can I take a message ?
  • How can you ask for someone that you are calling?
    – Good morning. Could I speak to Susan, please?