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unit 2.4 Telephone Conversation

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  • A: Hello. This is Sam Jackson. Is Matt available? I need to talk to him. Tell that he is busy and ask if there is a message.
    He is not available right now. Would you like to leave a message?
  • Asking a caller to wait a moment
    Hold on the line, please. / Wait a second. / Please wait a moment.
  • A: I'd like to speak to Anne, please. Ask her or him to wait a moment and you will transfer the line to Joss.
    Wait a moment. I'll put you through to Joss.
  • Asking someone to repeat or speak louder
    Excuse me, I couldn't hear you. Could you repeat that? / Could you speak louder, please?
  • A: Hello, Jenny speaking. How can I help you? / Give your name and ask to talk to Jack
    B: I'm John. I would like to speak to Jack.
  • Hello. Could I speak to Susan Malden, please? บอกให้ผู้โทรรอสักครู่
    Please hole on the line.
  • Extension number (ext) ต่อหมายเลขภายในที่เลข 27
    Can I have extension 27, please?
  • Give your name and ask to talk to Ken.
    I'm Robert. I would like to speak to Ken.
  • Answering the phone
    Hello. Ann speaking. / Hello, this is Ann speaking / Yes, speaking
  • Connecting a caller
    Please hold on the line. I'll put you through to David.