What do you get off at the top or at the bottom?
the escalator
Where do you go in/out of the store?
the main entrance
Who stops you if you try to steal some jeans?
the security guard
Which floor do you always go down to? (In the UK)
the basement
Where do you try clothes on?
the changing rooms
Where do you buy a top and a dress?
the womenswear department
Who do you ask for information or help?
an assistant
Where do you queue to pay?
the till/ the checkouts
What floor is the main entrance usually on?
the ground floor
Where do you ask "Are you going up?"
the lifts/ the elevator
Where do you buy perfume?
the beauty department/ beauty shop
Where do you buy some trousers and a suit?
the menswear department