Study

EMAIL

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  • Junk emails are called ___________
    Spam
  • What does the R in PERC stand for?
    Respect
  • Should you use a high-register tone or low register-tone when emailing a college professor?
    high-register
  • What does the bread in a positivity sandwich represent?
    compliment or thank you
  • BCC
    Blind Carbon Copy
  • To send an email message you've received to someone else.
    Forward
  • What should you always do before hitting the "send" button?
    Check your email for correct spelling, punctuation, capitalization, and grammar
  • The place where you type the main idea or topic of an email
    Subject Line
  • What does the middle (meat) represent in a positivity sandwich?
    your question or concern
  • To whom an email is sent
    Recipient
  • True or False? Avoid typing in all caps.
    True
  • Your name...(the sign off of your email) may also include other contact information, job title, or contact information
    Signature
  • What punctuation always follows a salutation (greeting) or a closing?
    comma
  • Where the emails you have already sent are stored
    Sent
  • Where your new, incoming emails are stored
    Inbox
  • Where emails are sent waiting to be sent
    Drafts
  • True or False? It is ok to use emojis when emailing a teacher or boss.
    False
  • The message you are writing is contained in the _______ of the email.
    Body
  • A list of people saved to whom you frequently send emails
    Contacts
  • Greeting of an email or letter
    Salutation
  • A general set of expectations regarding how people should communicate when sending electronic email.
    Email Etiquette
  • Allow _____ hours for the recipient of your email to respond.
    24
  • If the content of your email is on the negative side AT ALL, use a ______________ sandwich.
    positivity
  • A document added to an email is called an __________________.
    Attachment
  • What does the P in PERC stand for?
    Professionalism
  • What does the C stand for in PERC?
    Common Sense
  • To respond to an email is to _____________.
    Reply
  • CC
    Carbon Copy
  • The author's attitude or feeling in the message
    Tone
  • True or False? Never email someone when angry.
    True