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Unit 2 Business Partner B2
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a relationship in which people like, understand, and respect each other e.g. Many doctors develop an excellent ___ with their patients.
rapport
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the ability to keep one-s emotions under control
emotional intelligence
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the process of training people or of being trained for a profession or activity Counselling is a difficult job requiring skill and ____.
training
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someone who is receiving regular help and advice from a more senior employee
mentee
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a process of introducing new staff to the company
induction programme
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change, growth, or improvement over a period of time. e.g. We encourage our staff in their ___ of new skills.
development
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a method of learning which uses a combination of different resources, especially a mixture of classroom sessions and online learning materials
blended learning
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