Charge
ask for money for a service or activity
delivery charges
the money you pay to have products taken to your house.
A bargain
a great special offer
Good value
When the price and quality of a product match up
purchase
something that you buy
customer service
helping customers in a polite way
receipt
a piece of paper that you recieve when you buy something.
checkout
where you go to pay
exchange
take somethng back to the shop and replace it with something else.
refund
money given back to you if you return something.
serve customers
a sales assistant is employed to do this.
discount
a lower price than usual on a product.
promotion
a special offer on a product.
department store
A big shop with many departments