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Problem Solving & Decision Making
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After clocking into work at 8 am, a good decision would be to...
Make yourself some coffee
scroll through tik tok
talk to the IL team about your Halloween plans
get started right away
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Okay!
While working in a restaurant you notice a customer spilled their drink on the table...
Not your table, not your problem
Help the customer clean the mess
Go tell another coworker
Look the other way
Oops!
Okay!
What is Feedback?
Pointing out mistakes
Telling someone they did a good job
Giving advice to help someone improve
Oops!
Okay!
While training as a stocker at Meijer a customer asks you where to find toaster strudles..
Tell them you are new and to ask someone else
Tell them it is in the freezer section
Help them find the frozen breakfast food isle
Ignore the customer
Oops!
Okay!
What is Praise?
Giving advice to help someone improve
Pointing out mistakes
Telling someone they did a good job
Oops!
Okay!
A good problem solver is someone who can...
all of the above
point out their choices
point out their consequence/ end result
point out their challenges
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Okay!
You have an important presentation to give to your class tomorrow. Do you..
Play video games
Call your friend Mary
Practice, practice, practice!
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Okay!
True or False: We have to know the job skill before applying for a job.
True
False
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True or False: employers want you to be a good problem solver.
False
True
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Okay!
What is Criticism?
Giving advice to help someone improve
Telling someone they did a good job
Pointing out mistakes
Oops!
Okay!
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