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Problem Solving & Decision Making

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  • After clocking into work at 8 am, a good decision would be to...
    Make yourself some coffee
    scroll through tik tok
    talk to the IL team about your Halloween plans
    get started right away
  • While working in a restaurant you notice a customer spilled their drink on the table...
    Not your table, not your problem
    Help the customer clean the mess
    Go tell another coworker
    Look the other way
  • What is Feedback?
    Pointing out mistakes
    Telling someone they did a good job
    Giving advice to help someone improve
  • While training as a stocker at Meijer a customer asks you where to find toaster strudles..
    Tell them you are new and to ask someone else
    Tell them it is in the freezer section
    Help them find the frozen breakfast food isle
    Ignore the customer
  • What is Praise?
    Giving advice to help someone improve
    Pointing out mistakes
    Telling someone they did a good job
  • A good problem solver is someone who can...
    all of the above
    point out their choices
    point out their consequence/ end result
    point out their challenges
  • You have an important presentation to give to your class tomorrow. Do you..
    Play video games
    Call your friend Mary
    Practice, practice, practice!
  • True or False: We have to know the job skill before applying for a job.
    True
    False
  • True or False: employers want you to be a good problem solver.
    False
    True
  • What is Criticism?
    Giving advice to help someone improve
    Telling someone they did a good job
    Pointing out mistakes