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Problem Solving & Decision Making
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While training as a stocker at Meijer a customer asks you where to find toaster strudles..
Help them find the frozen breakfast food isle
Tell them you are new and to ask someone else
Ignore the customer
Tell them it is in the freezer section
Oops!
Okay!
What is Feedback?
Telling someone they did a good job
Pointing out mistakes
Giving advice to help someone improve
Oops!
Okay!
A good problem solver is someone who can...
point out their challenges
all of the above
point out their consequence/ end result
point out their choices
Oops!
Okay!
You have an important presentation to give to your class tomorrow. Do you..
Call your friend Mary
Play video games
Practice, practice, practice!
Oops!
Okay!
While working in a restaurant you notice a customer spilled their drink on the table...
Not your table, not your problem
Look the other way
Go tell another coworker
Help the customer clean the mess
Oops!
Okay!
After clocking into work at 8 am, a good decision would be to...
Make yourself some coffee
get started right away
scroll through tik tok
talk to the IL team about your Halloween plans
Oops!
Okay!
True or False: We have to know the job skill before applying for a job.
True
False
Oops!
Okay!
True or False: employers want you to be a good problem solver.
True
False
Oops!
Okay!
What is Criticism?
Pointing out mistakes
Giving advice to help someone improve
Telling someone they did a good job
Oops!
Okay!
What is Praise?
Giving advice to help someone improve
Telling someone they did a good job
Pointing out mistakes
Oops!
Okay!
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