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Study
Tourism Industry Roleplay Prompts
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Telling a guest they have to pay for room damages
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Oops!
Okay!
A guest with a long list of special instructions for their laundry
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Oops!
Okay!
A company booking a conference room with full catering for 100 people
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Oops!
Okay!
A guest goes down to complain about how their room is not the one they wanted
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Oops!
Okay!
A guest booking three rooms by phone
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Oops!
Okay!
A guest forgot their credit card when checking in
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Oops!
Okay!
A guest asking to book opera tickets
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Oops!
Okay!
A guest asking for freebies
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Oops!
Okay!
A guest says they saw a ghost
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Oops!
Okay!
A guest calling to complain about their loud neighbors
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Oops!
Okay!
A big family checking into a hotel
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Oops!
Okay!
Guest says you stole their purse
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Oops!
Okay!
A famous football team is staying at the hotel
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Oops!
Okay!
A job interview to be a hotel receptionist
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Oops!
Okay!
Guest requests for a very specific room service meal
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Oops!
Okay!
A newly-wed couple asking for a free room upgrade
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Oops!
Okay!
A guest with lots of weird and sketchy instructions for the concierge
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Oops!
Okay!
Drunk guests start causing a scene
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Oops!
Okay!
A guest complaining about their expensive bill because they took products from the minibar
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Oops!
Okay!
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