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REVIEW Calls and Emails

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  • Managing a phone call: Change the topic
    Before I forget ...
  • Sound professional: The other person is talking too fast.
    .
  • Managing a conversation: End the conversation
    Sorry, I have to go now.
  • Vocabulary: What's an attachment?
    .
  • Vocabulary: A cog in a machine
    .
  • Sound professional: Introduce yourself
    .
  • Rule: Use the spell-check and ______
    proofread
  • Vocabulary: to take a hit
    .
  • Vocabulary: hold on
    .
  • Vocabulary: put through
    .
  • Vocabulary: hang up
    .
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