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Coach Review Day 6
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Where on the Coach websites can you locate a product's style number?
In the Product Details section
Explain Insider Exclusive Products
Products only available to Coach customers who have signed up to be an Insider
How do you search for articles in the Knowledge Base?
Enter key words in the search bar
How do you locate an item using the Product Browsing tool?
Enter a keyword, SKU, or select from Categories and/or Narrow By Filters
Which selling channel would you need to select when wanting to add an Outlet item to the cart?
Ecommerce Outlet
Which selling channel would you need to select when wanting to add a Full Price item to the cart?
Ecommerce FP
True or False: When using the Product Browsing function in Sterling, you must select the correct Selling Channel.
True.
What is Product Browsing within Sterling used for?
To locate products to add to a customer's order
What is Sterling?
Coach's Order Management System
True or False: Items from 5 years ago will be easily purchased online.
False.
What is the Store Inventory tool used for?
To see if an item is available for in-store purchase
Where on the Outlet website can you go to see when future products will arrive?
Product Drops
How can you tell if an item is available for purchase on Coach.com?
The Add to Bag option will be available
True or False: Free shipping and returns are available for all retail products
True
What is the return time frame for a regular priced item?
30 days.
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