DOH Extras | Baamboozle - Baamboozle | The Most Fun Classroom Games!

What does FIN stand for

Florida Interoperability Network

What does MARC stand for?

Mutual Aid Radio Cache

States that use force or the threat of force without declaring war to terrorize citizens and achieve a political goal.

State Terrorism

Using nuclear materials as a terrorist tactic with the intent to cause massive devastation; attacking nuclear facilities, purchasing, or building nuclear weapons, and dispersing radioactive materials.

Nuclear Terrorism

Terrorism used to seek self-determination which may range from gaining greater autonomy to establishing a completely independent sovereign state.

Nationalist Terrorism

A subset of terrorism in which terrorist groups participate directly in the cultivation, manufacture, transportation, or distribution of controlled substances and the monies derived from these activities.

Narcoterrorism

The use or threat of the use of violence of a criminal nature against people or property by an environmental-oriented group for environmental-political reasons.

Eco-terrorism

Any premeditated, politically motivated attack against information, computer systems, computer programs, and data which results in violence against non-combatant targets by sub-national groups or clandestine agents (hacking).

Cyberterrorism

the unlawful use or threatened use of force or violence by a person or an organized group against people or property with the intention of intimidating or coercing societies or governments, often for ideological or political reasons.

Terrorism

These would belong to......

Maaz

Tori

Jenn

Maddie

Who is this?

Nelson

Sam

Leland

Maaz

Who does this remind you of?

Amanda

Jennifer

Maddie

Millie

What does Kathleen hate?

Sam

Nelson

Leland

Jeff

Chat, Email, and Voice Communications Systems are examples of ________ resources

Internal Communications Tools

Redundant Communications Tools

Cybersecurity Tools

Chat EBT

What does EDICS stand for?

Emergency Deployable Interoperable Communications System

Which term is not included in the components of a radio system?

Substation Radio

Base Station

Handheld Radio

Mobile Radios

What type of phone line is used for non-emergency calls or communication with other agencies?

Administrative Line

Dedicated 911 Line

311 Line

VOIP Line

The ____ ____ ____ regulates the use of telecommunications equipment and services, and PSTs must comply with these regulations when handling emergency calls

Federal Communications Commission

Federal Aviation Administration

Florida Communication Corporation

Florida Cartel Commission

Breach of ______ occurs when a person fails to meet the legal standard of care owed to another person

Duty

Contract

Whales

Caution

State statutes that PST's are required to operate within include which of the following?

Florida Communications Fraud Act

HIPPA

Americans with Disabilities Act

Which of the following is not a primary responsibility of the call taker?

Prioritizing units

Answering emergency and non-emergency calls

Gathering information

Providing pre-arrival instructions

The main purpose of the Wireless Communications and Public Safety Act was to

Establish 911 as the National Emergency Phone Number

Enable responders to pinpoint the callers location

To deploy resources

To establish 911 as the Florida Emergency Phone Number

Which of the below abbreviations is not approved for use with telecommunication device for the deaf

STOP

GA

SKSK

Q

Which one of these is a consideration to remember while in court?

Speak clearly

Volunteer all the information you have

Avoid making eye contact with the judge

What is a mobile water source called?

Tanker

What are trucks that carry large amounts of foam to fight fires accelerated by airplane fuel called?

Foam Truck

What is the Internationally recognized distress signal?

Mayday

What is a location away from the scene where units wait for their assigned position called?

Staging

Issued for law enforcement officers in imminent danger.

Blue Alert

Issued for missing elderly adults with dementia or cognitive impairments who are at risk of harm.

Silver Alert

Issued for missing adults 18 and older with an intellectual or developmental disability, brain injury, or other physical, mental, or emotional disability (not related to substance abuse) who are at risk of harm.

Purple Alert

Issued for missing children under 18 in imminent danger.

AMBER Alert

What does FCIC stand for?

Florida Crime Information Center

A threat of bodily harm by a person with the apparent, present ability to carry out the threat

Assault

What does NIMS stand for?

National Incident Management System

Maintain silence during dangerous incidents (bomb threats, active assailant, etc.) to conceal responder location.

Radio Silence

Send dispatch information via CAD instead of radio for discreet response.

Silent Dispatch

Disseminate information to multiple teams or agencies simultaneously.

Simulcasting

What communications tool differentiates between incident severities and attracts field personnel’s attention?

Alert Tones

This confidential lifeline provides 24/7 crisis intervention and prevention services. PSTs can connect callers directly or offer the number as a resource.

National Suicide Prevention Lifeline (988)

Any calls involving a high degree of urgency, emotional distress, or potential for harm.

Crisis Call

What are the 6 W's?

Where, What, Weapons, When, Who, Why

What are the 3 major incident types?

Police, Fire, Medical Emergencies

Involves the articulation and clarity with which words are spoken. It emphasizes the precise formation of sounds and syllables to ensure they are distinctly heard and understood.

Enunciation

Refers to the correct way of saying words, including the sounds, stress, and intonation patterns specific to a language.

Pronunciation

What are the stages of the communications cycle?

Sender, Message, Transmission, Receiver, Feedback, Context, Noise

a conclusion or interpretation drawn from available evidence or facts. It involves making deductions or educated guesses based on the information at hand.

Inference

Fact

statement that can be objectively verified or proven to be true. It is based on observable, concrete evidence and is not subject to interpretation.

Fact

Inference

Vehicles with emergency notification features have

Telematics

Telecommunications

teletype

telephones

high-speed message switching system facilitates the secure exchange of criminal justice information between agencies across the nation.

International Justice and Public Safety Network (NLETS)

serves as the national hub for criminal justice information, encompassing all fifty states, U.S. territories, and Canada.

NCIC

A set of portable towers and repeaters that can be deployed to disaster zones or other locations with limited communication, ensuring responders stay connected.

Mutual Aid Radio Cache (MARC)

This internet-based system bridges the gap between agencies with incompatible radio systems, enabling real-time communication during critical situations.

Florida Interoperability Network (FIN)

How often is training on TTY and TDD

Biannually

What is the phone number for the relay service for the deaf and hard of hearing

711

Phone number for Traffic information hotline.

511

Phone number for Citizen hotline that gives access to non-emergency municipal services.

311

Phone number for Community services and information hotline. PSTs can connect callers with resources for food assistance, housing, healthcare, and other support services.

211

What does AVL stand for?

Automatic Vehicle Locator

What does TCC stand for?

Telematic Call Center

When calls are rerouted from an assigned PSAP to another when the system is overwhelmed or during any failures at the primary PSAP.

911-Spill Over

distribute incoming calls among available PSTs, ensuring efficient workload management and minimizing caller wait times.

Automatic Call Distribution (ACD)

What does VOIP stand for?

Voice Over Internet Protocol

provides the PST with the caller’s phone number and the caller’s approximate location. Phase 2 can also provide the longitude and latitude of the caller.

Phase 2

provides the PST with the caller’s phone number and a generalized location of the caller based on an approximation of their location in relation to the nearest cell tower.

Phase 1

refers to the automatic identification and transmission of the caller's approximate location to the ECC.

Automatic Location Identification (ALI)

refers to the automatic identification and transmission of the phone number associated with an incoming call to the ECC. This includes both landline and mobile numbers.

Automatic Number Identification (ANI)

Who regulates the transportation of hazardous materials

Department of Transportation (DOT)

a legal document ordering their appearance in court to testify.

Subpoena

Who was Alyssa's Law named after?

Marjory Stoneman Douglas High School shooting victim Alyssa Alhadeff

This law requires public elementary and secondary schools to be equipped with “silent panic alarms directly linked to law enforcement.”

Alyssa’s Law

These laws govern the recording of telephone calls, including emergency calls. PSTs must be aware of the specific recording laws in their state.

Recording Laws

These laws protect the privacy of individuals by limiting the disclosure of personal information. PSTs must adhere to these laws when handling sensitive information.

Confidentiality Laws

These laws mandate how PSTs must handle emergency calls, including the requirement to promptly dispatch emergency responders.

Emergency Call Laws

Specifies that "public records" encompass a broad range of materials, including documents, tapes, photographs, data processing software, and more, created or received by any agency in the course of official business.

Florida's Public Records Law

Mandates governmental transparency by granting public access to most meetings, records, and communications of public agencies, ensuring accountability and openness in government operations.

Florida Sunshine Law

What does FCC stand for?

Federal Communications Commission

emphasizes the importance of making dispatchable location information from all 911 calls available to PSAPs, regardless of the technological platform used.

Ray Baum’s Act

Who is Kari's Law named after?

Kari Hunt - killed by her estranged husband in a hotel room

Law ensures that anyone can reach an ECC when dialing 911 from a Multi-Line Telephone Service (MLTS).

Kari's Law

ederal law that provides data privacy and security provisions for safeguarding confidential and protected health information (PHI).

HIPAA

This law regulates the use of telecommunications networks and services, including the obligation to provide assistance to persons with disabilities.

The Telecommunications Act

deals with disputes between individuals or organizations, where one party seeks compensation for the damages or injuries caused by the other

Civil Law

Criminal Law

deals with offenses against society, where the government prosecutes individuals who violate established laws

Criminal Law

Civil Law

encompasses the actions, behaviors, and attitudes that a person demonstrates in their daily life

Personal Conduct

Public perception of a person or organization

Image

represent the core beliefs and principles that guide and person's actions and decisions

Values

Encompasses the outward appearance, behavior, and attitudes that reflect a commitment to excellence and a dedication to serving others

Professionalism

refers to the principles of conduct that govern a person's actions and behavior

Ethics

What type of communication can reassure and comfort individuals in crisis?

Compassionate

Where was E911 implemented?

Orange County, FL

How often do PST Certification have to be renewed?

Every odd year

A method which provides PSTs and supervisors with the opportunity to regularly monitor work performance and take corrective action in the form of training

Quality Assurance

A set of expectations or guidelines that define the level of performance required for a specific job or task

Performance Standards

What does CAD stand for?

Computer Aided Dispatch

What does ECC stand for?

Emergency Communications Centers

What does PSAP stand for?

Public Safety Answering Point

What does E911 stand for?

Enhanced 911

Who declared the first National Public Safety Telecommunicators Week, and when is it celebrated?

California - second week of April

Where was the first two-way radio communications?

Bayonne, New Jersey

Where was the first one way radio communication?

Detroit Police Department

The Wireless Communications and Public Safety Act is also known as what?

911 Act

Where was the first 911 call made?

Haleyville, Alabama