Edit Game
ORDER LETTER
 Delete

Use commas to add multiple tags

 Private  Unlisted  Public



 Save

Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.






 Save   16  Close
What is the difference between a sale order and a purchase order?
sale order: written by the seller / purchase order: written by the buyer
What is rebate?
a return of part of the payment to the buyer after the goods have been purchased.
Name 3 reasons why an order cannot be filled?
out of stock, out of manufacture, disagreement on terms, bad reputation of the buyer, too small or too large order
When the seller write a reply to decline an order, what should they write about?
apologize, give reasons, and express for future service
What is routine order?
a regular or standard order placed by a buyer without special conditions or problems
Name 3 adjectives that describe the characteristic of a business order letter
correct, complete and definite
Name 5 pieces of information that should be found in a business order letter
buyer, seller, ordered products, product description, buyer's requirements
How many ways are there to make orders? What are they?
email, order form, and letter
What number helps identify the exact product?
catalog number
What does “terms of payment” mean in an order letter?
How and when the payment is made
Name two important details that must be included in an order letter.
quantity and product description
After receiving an order letter, the seller usually sends an ______ to show that the order has been received.
acknowledgment / confirmation
Before writing an order letter, the buyer often receives a ______ from the seller.
catalog / quotation
The writer of the order letter is
the buyer
The other name of order letter is
purchase letter
Rearrange these in the right order of a business transaction: (a) purchase order, (b) further supplier's reply, (c) supplier's reply, (d) initial inquiry, (e) payment, (f) further inquiries, (g) advice notes, (h) supplier's quotation
d b a h f c g e