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Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.






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General Inquiries and Assistance
Example: "I'm interested in learning more about Amazon's return policy. Can you provide me with some information?"
Marketplace Seller Support
Example: "I'm a new seller on Amazon Marketplace, and I'm having trouble getting my products listed. Can you help me?"
Membership Assistance (Amazon Prime)
Example: "I'm thinking about canceling my Amazon Prime membership. Can you walk me through the process?"
Billing and Payment Issues
Example: "There's a charge on my credit card statement from Amazon that I don't recognize. Can you help me investigate?"
Technical Support
Example: "I'm having trouble logging into my Amazon account. Every time I try to sign in, it says my password is incorrect."
Account Management
Customers needing assistance with account-related issues, such as updating payment methods, changing shipping addresses, or managing subscriptions.
Returns and Refunds
Example: "I received a pair of jeans that are the wrong size. How do I go about returning them for a refund?"
Product Inquiries and Recommendations
Example: "I'm looking for a high-quality blender. Can you recommend one that's suitable for making smoothies?"
Order Tracking and Status Inquiries
Example: "Hi, I ordered a book last week and it hasn't arrived yet. Can you help me track it?"