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HSC Business Studies - HR
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What is the most likely impact of a recession on humam resources? a)Increase in wages b)Increase in overtime c)decrease in involuntary seperation d)decrease in employee bargaining power
a)Increase in wages
Which of the following is an example of voluntary seperation in the workplace? a) Dismissal b)Promotion c)Reinstaement d)Resignation
d)Resignation
Name THREE reasons for high absenteeism
Boredom, Poor relationships, lack of training, few opportunities, dissatisfaction
What are THREE indicators of effective human resource management?
Sales, Output, Staff turnover, absenteeism,accidents, disputes, worker satisfaction
The Human Resource Syllabus has an extra topic - What is it?
Effectivneness
What are TWO forms of dispute resolution
Negotiation, Mediation, Conciliation, Arbitration
Name TWO extrinsic rewards
wages, incentives, company car, moving expenses, health costs
Name TWO intrinsic rewards
challenge, responsibility, recognition, promotion, achievement
Name FOUR qualities of a good manager
Openess, honesty, communication, encouraging, supportive, feedback, technical skills, vision
Name FOUR leadership styles.
Autocratic, dictorial, coercive, authoritative, harmoniser, democratic, developmental
Name 3 management approaches.
classical authoritative, behavioural, contingency
Name TWOmethods of seperation
Redundancy, retrenchment, dismissal, voluntary
Name THRE strategies to help motivate and retrain staff.
Job enlargement, multiskilling, job enrichment, job sharing, teams, mentoring, coaching
Name TWO methods of evaluation for a training program.
Tests, surveys, appraisals, observation, benchmarking
Name TWO skils an employee needs
Communication, teamwork, problem solving, self management
What are the 4 main human resource elements?
Acquisition, development, training, separation
Name FOUR grounds of discrimination.
race, sex,colour, age, disability, religion, marital status, pregnancy
NAme FOUR things that would be on an employment contract.
Duties, hours, location, bonuses, overtime, benefits, wages, leave
Name a service that unions offer.
Legal service, supperannuation schemems, home loans, training, insurance, income protection
Name an Australian union.
CMFEU, ASU, AWU, AMWU...
What group might struggle to obtain/hold full time work?
women, older workers, youth, inexpereinced
Who are the TWO major stakeholders in a buinsess?
Employers & Employees
Name a risk of global outsourcing.
Unreliability, Language Barriers, Security, Legal Problems, Poor quality
Name ONE function commony outsourced by Human Resource managers.
Induction, Leadership training, Mediation, Payroll
What are THREE functions of human resource management
Recruitment, Equal Opportunity, Training, Development, Seperation
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