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Organizational Development
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Competency refers to an area of personal capability that enables employees to successfully perform their jobs by achieving outcomes or accomplishing tasks.
True
Job analysis is more work- and task-focused
True
Needs assessment has involved identifying knowledge, skills, abilities, and tasks.
True
Knowledge includes facts or procedures
True
Ability indicates competency in performing a task
False - Skill
The strategic role of training influences the frequency and type of training and how the training function is organized in the company.
True
Person analysis identifies the important tasks and knowledge, skills, and behaviors that need to be emphasized in training for employees to complete their tasks.
False - Task Analysis
Organizational analysis refers to the process used to determine whether training is necessary.
False - Needs Assessment
Development strategy refers to the company’s decisions regarding where to find employees, how to select them, and the desired mix of employee skills and statuses (temporary, fulltime, etc.).
False - Staffing strategy
Development likely includes rotating employees between jobs in different businesses so they can gain an understanding of the whole business.
False - Training
The roles that employees and managers have in a company influence the focus of training, development, and learning activity.
True
Competition refers to a company’s ability to maintain and gain market share in an industry.
False - Competitiveness
Program Design refers to the organization and coordination of the training program. A training program may include one or several courses.
True
Lesson plan overview or lesson plans are typically more detailed than the design document.
False - Course or Lesson Plan
Strategic planning initiatives are learning-related actions that a company should take to help it achieve its business strategy.
False - Training and Development
Tacit knowledge refers to knowledge that can be formalized, codified, and communicated.
False - Explicit Knowledge
Knowledge is either tacit knowledge or explicit knowledge.
True
Preparing to work in training refers to the integrated use of training and development, organizational development.
False - Human Resource Development
Employee engagement refers to the degree to which employees are fully involved in their work and the strength of their commitment to their job and the company.
True
Training and development can help a company’s competitiveness by directly increasing the company’s value through contributing to intangible assets.
True
Employee engagement refers to the degree to which employees are fully involved in their work and the strength of their commitment to their job and the company.
True
Training and development can help a company’s competitiveness by directly increasing the company’s value through contributing to intangible assets.
True
In training design process step 4 is to ensure that trainees apply the training content to their jobs.
True
In training design process step 1 is to ensure that employees have the motivation and basic skills necessary to master the training content.
False Step 2