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Which hat is the one of emotions?
Yellow
Describe the three stages of instant speech.
Key point,pillars, key point
In the VOCAB acronym, what does "a" correspond to?
acceptance
What is the difference between skill, knowledge and attitude?
what I can do, what I know, what I want to do
Name the 4 communication styles
Assertive, Aggressive, Passive, Passive Aggressive
What can the structure of a public speach be compared to?
takeoff, flight and landing of an airplane
What is a SMART goal?
specific, measurable, achievable, relevant, time related.
Name 3 pillars of Goleman's Emotional Intelligence Theory!
SA, SR, SM, SK, EM
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