Mi-Chelle Leong | Baamboozle - Baamboozle | The Most Fun Classroom Games!

Mi-Chelle Leong

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'Customer Service Theatre'

Complaint scenario cards

Mi-Chelle Leong 20 140

"What Did I Say?”

Read/Listen to short guest complaints and summarize the main concern in one sentence. Suggest ways to respond professionally.

Mi-Chelle Leong 10 142

Form adjectives from the following words.

Mi-Chelle Leong 10 368

Check-In Role-Play Scenarios

Participants will role-play as hotel staff and guests, handling various check-in requests and concerns.

Mi-Chelle Leong 2 161

Combining Sentences

Combine 2-4 sentences into one meaningful sentence, in no particular order, using conjunctions.

Mi-Chelle Leong 30 2,964

Common Healthcare Scenarios

20 common healthcare scenarios for effective questioning drill

Mi-Chelle Leong 20 127

Zero, First, Second and Third Conditionals

Mi-Chelle Leong 12 218

Navigating around the city like a pro with these words.

Mi-Chelle Leong 11 152

Effective Listening

Identifying barriers to listening

Mi-Chelle Leong 18 26

Essential Hospitality-Related Phrases

Mi-Chelle Leong 21 125

Good morning/afternoon/evening! Welcome to Gurney Bay Hotel. How may I assist you?

Mi-Chelle Leong 12 126

Handling Guest Requests & Complaints

Mi-Chelle Leong 20 166

Adjective vs Adverb - commonly confused words

Mi-Chelle Leong 31 7,852

Understanding ideology

Mi-Chelle Leong 25 62

Ikea - Do you know your meatballs from your Malm?

Source: https://www.stuff.co.nz/life-style/homed/latest/109868500/quiz-how-much-do-you-know-about-ikea

Mi-Chelle Leong 10 439

Integrity and Anti-Corruption

Chapter 1 - Chapter 7

Mi-Chelle Leong 15 61

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