Mi-Chelle Leong | Baamboozle - Baamboozle | The Most Fun Classroom Games!

Mi-Chelle Leong

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'Customer Service Theatre'

Complaint scenario cards

Mi-Chelle Leong 20 121

"What Did I Say?”

Read/Listen to short guest complaints and summarize the main concern in one sentence. Suggest ways to respond professionally.

Mi-Chelle Leong 10 126

Form adjectives from the following words.

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Check-In Role-Play Scenarios

Participants will role-play as hotel staff and guests, handling various check-in requests and concerns.

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Combining Sentences

Combine 2-4 sentences into one meaningful sentence, in no particular order, using conjunctions.

Mi-Chelle Leong 30 2,910

Common Healthcare Scenarios

20 common healthcare scenarios for effective questioning drill

Mi-Chelle Leong 20 112

Zero, First, Second and Third Conditionals

Mi-Chelle Leong 12 203

Navigating around the city like a pro with these words.

Mi-Chelle Leong 11 136

Effective Listening

Identifying barriers to listening

Mi-Chelle Leong 18 7

Essential Hospitality-Related Phrases

Mi-Chelle Leong 21 115

Good morning/afternoon/evening! Welcome to Gurney Bay Hotel. How may I assist you?

Mi-Chelle Leong 12 118

Handling Guest Requests & Complaints

Mi-Chelle Leong 20 148

Adjective vs Adverb - commonly confused words

Mi-Chelle Leong 31 7,202

Understanding ideology

Mi-Chelle Leong 25 29

Ikea - Do you know your meatballs from your Malm?

Source: https://www.stuff.co.nz/life-style/homed/latest/109868500/quiz-how-much-do-you-know-about-ikea

Mi-Chelle Leong 10 426

Integrity and Anti-Corruption

Chapter 1 - Chapter 7

Mi-Chelle Leong 15 49

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