Mi-Chelle Leong | Baamboozle - Baamboozle | The Most Fun Classroom Games!

Mi-Chelle Leong

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'Customer Service Theatre'

Complaint scenario cards

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"What Did I Say?”

Read/Listen to short guest complaints and summarize the main concern in one sentence. Suggest ways to respond professionally.

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Form adjectives from the following words.

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Check-In Role-Play Scenarios

Participants will role-play as hotel staff and guests, handling various check-in requests and concerns.

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Combining Sentences

Combine 2-4 sentences into one meaningful sentence, in no particular order, using conjunctions.

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Common Healthcare Scenarios

20 common healthcare scenarios for effective questioning drill

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Zero, First, Second and Third Conditionals

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Navigating around the city like a pro with these words.

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Essential Hospitality-Related Phrases

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Good morning/afternoon/evening! Welcome to Gurney Bay Hotel. How may I assist you?

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Handling Guest Requests & Complaints

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Adjective vs Adverb - commonly confused words

Mi-Chelle Leong 31 7,106

Understanding ideology

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Ikea - Do you know your meatballs from your Malm?

Source: https://www.stuff.co.nz/life-style/homed/latest/109868500/quiz-how-much-do-you-know-about-ikea

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Integrity and Anti-Corruption

Chapter 1 - Chapter 7

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Kata Penguat (Intensifier) / Kata Hubung (Conjunction)

Kata penguat ialah kata yang digunakan untuk menguatkan maksud atau meningkatkan darjah sesuatu kata adjektif (kata sifat). / Kata hubung ialah kata yang digunakan untuk menghubung

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