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Study
Resolving Conflicts
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What is conflict?
disagreement between 2 or more people
Fight between strangers
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What is an I-Statement?
Communicates the speakers feelings without causing conflict.
The opposite of a you-statement
Aggressive communication
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What is a mediator?
Someone who doesn't take sides and helps resolve a problem
Someone who stands up for a friend in an argument
Someone who helps in a fight
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What is empathy?
Putting yourself in another's shoes so you understand them.
A type of communication
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An example of a nonverbal response is...
apologizing
yelling
nodding
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One example of how to avoid conflict is....
Actively ignore
Provoke a fight
Walk away swearing
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A good communicator will...
use negative language
not look at the person
Listen without interrupting
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If you negotiate, you ______ with someone.
deal
argue
fight
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A conflict can be resolved in two ways, what are they?
Constructively/destructively
good/bad
physically/mentally
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Name one skill needed in a successful relationship.
basketball skills
hugging skills
shopping skills
communication skills
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A power struggle is?
trying to influence another person to do what you want
fighting on the ground
using your money to get what you want
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What is compromise?
Law
Giving in on some points of a disagreement
Demanding that someone do as you say
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Remember to listen more than ___________.
walk
talk
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When is it a good time to address conflict?
When all parties are angry.
When all parties are calm and able to listen to one another.
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