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AIRLINE CUSTOMER SERVICE

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  • What is the verb of 'handling'?
    handle
  • things only available to particular people.
    exclusive features
  • I complained _____ the airline ____ the slow service.
    to, about
  • higher standard of seats, food, etc. available on train, aircraft, etc ...
    business/first class/ premium service.
  • The passengers were getting anxious ____ long queues at check-in.
    about
  • What is the noun of 'complain'?
    Complaint
  • The cabin crew are available to offer assistance ___ passengers.
    to
  • The airline apologised _____ passengers ___ the delay.
    to, for/about
  • We are not satisfied ____ the compensation we received for the delay.
    with
  • The training session helped staff feel confident _____ handling upset passengers.
    about/in
  • Very high-quality service.
    premium service/business-/first - class
  • What are the adjectives of 'help'?
    helpful/unhelpful/helpless
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